Senior Manager/Manager, Communications

Manulife Singapore is transforming the way we communicate with our people, our customers, and the market. As part of our bold ambition to lead in financial services, we are looking for an exceptional Communications Manager who can craft powerful narratives, translate complex strategies into clear, compelling stories, and inspire confidence across internal and external audiences.

This is not a "business-as-usual" comms role. You will sit at the heart of Manulife Singapore's transformation, shaping how we engage our employees, amplify our leaders' voices, position the company in the media, and drive thought leadership in emerging areas such as longevity, AI, and financial empowerment.

If you are passionate about communications, thrive in a fast-paced environment, and are excited by the opportunity to create impact at scale - we want to meet you.

• Drive Manulife Singapore's public narrative through media engagement, research-driven storytelling, and creative content-led campaigns.
• Position the company and its leadership as trusted voices on longevity, AI, health, and financial confidence through interviews, speaking opportunities, and strategic media outreach.
• Manage relationships with media and deliver messaging that differentiates Manulife in the market
• Partner with senior leaders to prepare for media engagements, speeches, and events, crafting narratives that resonate with diverse audiences.
• Oversee issues and crisis communication preparedness for the Singapore business, ensuring alignment and timely response. Maintain local protocols and partner with stakeholders to anticipate potential issues and support escalation management.

• Lead the Singapore colleague communications strategy, articulating business priorities and bringing our values and mission to life.
• Partner with the CEO, leadership team, and HR to foster clarity, alignment, and engagement across the organisation
• Lead the storytelling for company moments including townhalls, announcements, and internal campaigns/
• Develop CEO messages and internal narratives that connect strategy to what matters most to employees and advisors.
• Strengthen organisational connectivity through engaging content for digital channels such as internal social platforms, newsletters, and videos.

• Leverage AI-powered tools to enhance insights, content ideation to streamlining reporting and amplifying creative output.
• Collaborate with regional and global teams to ensure a unified and future-focused communications approach.
• Champion data-driven communications by measuring impact and continually refining campaigns.

• 8-10 years of experience in communications, marketing, or public relations, ideally within financial services, technology, or dynamic industries.
• Strong visual storytelling capabilities and proficiency in creating high-impact presentation materials.
• Experience leading large-scale campaigns or change communications initiatives.
• Understanding of emerging topics such as AI, longevity, and financial well-being.
• Exceptional writing and editing skills, with the ability to shape sharp, human, and business-aligned narratives.
• Proven experience working with senior executives and driving high-stakes narratives.
• Strong EQ and stakeholder management skills, able to build trust and influence effectively.
• Highly organised, detail-oriented, and able to manage multiple priorities whole maintaining a strategic view.

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .

Híbrido