TRAFFIC
Western Cape
Senior Legal Complaints Manager
PT group
Job Description
A legal services firm is seeking a skilled Complaints Manager to oversee the handling of client complaints. You will collaborate with Solicitors and Partners to ensure compliance with legal requirements while maintaining the firm's standards of service. The ideal candidate has significant experience in complaint management, strong emotional intelligence, and excellent communication skills. The role includes supervising junior staff and ensuring an exceptional customer service experience, offering competitive benefits including generous leave and a bonus scheme.
About This Role
Career insights for First-Line Supervisors of Retail Sales Workers positions
Salary Benchmark
R42,824/month
R29,904 to
R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Coordination
Critical Thinking
Common Technologies
Claris FileMaker
Microsoft Access 365
Oracle Database 23c
Final Cut Pro
YouTube
Discontinued
QuickBooks POS
UKG Dimensions
First-Line Supervisors of Retail Sales Workers Insights
Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.