TRAFFIC
Western Cape
Senior CX Consultant - Logistics & Customer Experience
Damco Spain SL
South African Rand . ZAR 300,000 - 400,000
Job Description
A logistics company is hiring a Senior CX Consultant in Cape Town. This role focuses on managing the customer experience and ensuring seamless shipment execution. Key responsibilities include addressing customer issues, collaborating with teams, and reporting on performance. Candidates should have 3-5 years in customer experience or logistics, strong communication skills, and knowledge of supply chain processes. The position offers a dynamic international environment supporting global trade.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365
Job Overview
Date Posted
12 Mar 2026
Salary
South African Rand . ZAR
300,000 - 400,000
Location
Western Cape, South Africa