TRAFFIC Gauteng

Senior Complaints & Compliance Specialist

Antal International Network

Job Description

An established industry player is seeking a Complaints Specialist to enhance client satisfaction through effective complaint management. This role involves developing and implementing processes that align with regulatory standards while collaborating with internal teams and external partners. The ideal candidate will have a strong background in complaints handling within the insurance sector, showcasing problem-solving abilities and excellent interpersonal skills. Join a dynamic team that values innovation and client service, and contribute to a culture of excellence in complaint resolution.

About This Role

Career insights for Compliance Managers positions

Salary Benchmark
R47,197/month
R34,239 to R57,600/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years and will have large numbers of openings.
Key Skills for This Role
Critical Thinking Reading Comprehension Active Listening Speaking Writing
Common Technologies
Email software HCL Notes Microsoft Outlook 365 Microsoft PowerPoint 365 Actimize Brokerage Compliance Solutions MetricStream Enterprise Compliance Platform Oracle Enterprise Governance, Risk, and Compliance Manager Safari