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Implementation Consultant

GoTo Meeting

Job Description

Purpose of the Role

To act as a source of expertise internally and for Keyloop customers in the respective region. Develop, evolve, and retain knowledge to address delivery requirements across products such as DMS, Manufacturer Systems (MS), Country Specifics (CS), layered applications, acquired products, and partner applications.

Key Responsibilities
  • Ensure project activities are delivered within quality, time, and legal frameworks.
  • Engage with customers remotely and onsite.
  • Perform discovery, documentation, configuration, training, and post go-live support.
  • Contribute to product reviews and knowledge development.
Core Competencies
  • Standardization & Efficiency
  • Results Accountability
  • Communication & Collaboration
  • Client Focus
  • Outside-in Perspective
  • Bias for Growth
Key Performance Indicators
  • Successful project delivery (time, cost, quality)
  • 95% assignment completion rate
  • Rework
  • 80% utilization
Skills & Experience
  • Experience in Finance, CRM, ERP, or technical implementations
  • Strong analytical and communication skills
  • Process-driven and adaptable to change
  • Automotive Aftersales Department industry knowledge
  • Keyloop doesn't require academic qualifications for this position. We select based on experience and potential, not credentials.
Equal Opportunity Employer

We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.

About This Role

Career insights for Geothermal Technicians positions

Salary Benchmark
R27,404/month
R19,222 to R37,822/month
Source: WageIndicator ZAR data
Key Skills for This Role
Operations Monitoring Monitoring Troubleshooting Operation and Control Critical Thinking
Common Technologies
Microsoft Outlook 365 GeoDesigner Software Thermal Property Analyzer Ground Loop Design Premier 2023 Microsoft Excel 365 ArcGIS Pro