Senior Business Intelligence Analyst

Job category: Business Analyst

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Tracker requires the services of a Senior Business Intelligence Analyst in the Business Intelligence Competency Centre (BICC) at our Johannesburg Head Office. Should you be interested in this challenging position, and meet the job requirements, qualifications, and competencies below, please forward your application before the closing date.

• Lead high-impact business analysis to convert data into actionable insights, including descriptive, diagnostic and predictive analysis.
• Deliver executive-level insight packs and performance commentary highlighting key drivers, risks, opportunities and recommended actions.
• Identify trends, anomalies and improvement opportunities, quantify business impact, and guide stakeholders on follow-through actions.
• Translate business needs into clear reporting requirements (URS, KPA definitions, specifications) and support BICC teams in delivering solutions.
• Validate dashboards and reports for accuracy, usability, drill-down logic, and alignment to agreed definitions before release (QA and sign-off readiness).
• Monitor business performance through KPAs, variances, and exception reporting, recommending enhancements where required.
• Support self-service reporting adoption by coaching stakeholders and improving report usability and understanding.
• Ensure data credibility through reconciliation to source systems, strong documentation, and governance of definitions and assumptions.
• Partner with cross-functional teams to align KPAs, improve data literacy, and ensure consistent reporting across departments.
• Promote compliance with data governance, security, and regulatory requirements (e.g., POPIA, confidentiality standards).
• Performs other related duties as assigned by the BICC Manager.
• MCSA (Microsoft Certified Solutions Associate) Database Development and MCSA (Microsoft Certified Solutions Associate) BI Reporting in database management and analytics
• or bachelor's degree in statistics, computer science, business administration or a related field
• proven experience with a minimum of 5 years in a Business Intelligence Analyst or related position.
• Experience with programming for data analysis (Qlik, Excel, SQL, Alteryx)
• Proven track record delivering insights into leadership decision-making.
• Strong experience with KPA governance and performance reporting.
• Experience working with large datasets.
• Experience documenting business requirements for BI solutions.
• Deadline driven, self motivated, assertive individual with a strong sense of responsibility of work allocated to them
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Ability to collect and compile relevant data.
• Extremely organized with great attention to detail.
• Excellent ability to analyse information and think systematically.
• Strong business analysis skills.
• Works well independently and as part of a team.
• Thorough understanding of the company's business processes and the industry at large.
• Ability to handle databases and understand technology-driven business intelligence tools
• Ability to work under pressure and to manage multiple projects and tasks concurrently
• Must be willing to work additional hours if required