TRAFFIC Western Cape

Senior Analytics Consultant

Sitel Corp.

Job Description

Overview

Job Description: Who are we? Put simply, our mission is to be the solutions and the team behind the best experiences for the world's leading brands. Wherever and whenever needed. With 170,000 people working across the globe, Foundever securely connects brands with their customers 9 million times a day in 60+ languages. Our global footprint makes us one of the few true global players in the BPO industry. The Opportunity: We are seeking a dynamic and experienced Senior Analytics Consultant to support the next phase of growth and innovation for Foundever's English-speaking markets. The ideal candidate will be an analytical thinker, naturally inquisitive, with exceptional problem-solving skills. In this role, you will combine industry knowledge with your technical capabilities to deliver analytics & Insight programs for our clients. These will help achieve a range of outcomes including optimising business processes, enhancing customer experiences and growing sales / revenue. You'll work closely with internal stakeholders and client teams to design, pitch and deliver these programs of work across a wide range of sectors. As part of the wider Analytics and Insight community, you will leverage your expertise in data analysis with strong stakeholder management skills to deliver high impact analysis and gain the buy-in of the business, our operations and our clients.

About This Role

Career insights for Operations Research Analysts positions

Salary Benchmark
$83,640/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Mathematics Complex Problem Solving Active Listening Critical Thinking Reading Comprehension
Common Technologies
IBM SPSS Statistics IBM ILOG CPLEX Optimization Studio Minitab Google Docs Microsoft Word macOS Bash Shell script

Job Overview

Date Posted
31 Mar 2026
Location
Western Cape, South Africa

Operations Research Analysts Insights

Job Outlook
This career will grow rapidly in the next few years.

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