Senior Account Manager (Public Sector)

• The Senior Account Manager (SAM) is accountable for driving strategic customer engagement, revenue growth, and long-term account expansion across the South African Government landscape-including National Departments, Provincial Departments, Municipalities, Agencies, State-Owned Enterprises (SOEs), and Government Clusters.
• This role aligns technology solutions with the Government's digital transformation priorities such as NDP 2030, the National Digital & Future Skills Strategy, e-Government modernisation, Smart City initiatives, and cybersecurity readiness, while ensuring full adherence to public-sector procurement legislation and governance frameworks.
• The SAM will operate as the primary customer lead, engaging across DG, DDG, CIO, CFO, HOD, Municipal Manager and SOE executive levels, ensuring Nexio's value proposition is positioned to enable government service delivery, efficiency, and digital transformation.

• Develop and execute multi-year account strategies aligned to National Treasury priorities, MTEF/MTSF cycles, and sector-specific mandates.
• Map customer environments in line with SA Government Clusters (Justice & Security, Economic, Social, Governance).
• Build trusted relationships with DGs, DDGs, CIOs, CFOs, Municipal Managers, HODs, Boards, and SOE leadership.
• Position Nexio as a strategic advisor through a deep understanding of government digital transformation programmes.
• Identify, qualify, and close opportunities linked to public-sector initiatives:
  • Digital Government Modernisation
  • Public-sector cybersecurity and POPIA compliance
  • GovCloud-aligned cloud migration
  • Municipal revenue enhancement systems
  • ERP and infrastructure modernisation for SOEs
  • Smart City and e-government platforms
• Deliver revenue, margin, and pipeline targets through cross-sell and upsell motions.
• Manage complex government tender processes in accordance with:
  • PFMA
  • MFMA
  • PPPFA
  • National Treasury Regulations
  • CSD compliance requirements
• Navigate public sector RFP/RFQ/RFI processes, open bids, transversal contracts, and SITA procurement requirements.
• Ensure transparent, compliant sales practices aligned to PFMA, MFMA, POPIA, Cybercrimes Act, B-BBEE, and Public Service Regulations.
• Collaborate with legal and compliance teams to ensure accurate, risk-mitigated bid submissions.
• Build joint go-to-market strategies with OEMs, SIs, B-BBEE partners, and technology alliances relevant to government.
• Engage strategically with SITA, SALGA, COGTA, Provincial Treasuries, and sector-specific ICT forums.
• Represent Nexio at industry events such as GovTech, SALGA Conferences, SITA Summits, and Municipal ICT forums.
• Maintain accurate forecasting and CRM data aligned with government budget cycles (APPs, IDPs, Strategic Plans).
• Map National and Provincial budget allocations and procurement pipelines to influence opportunity development.
• Conduct Quarterly Business Reviews (QBRs) with key departments, municipalities, and SOEs.
• Ensure seamless delivery of complex ICT programmes within government environments.
• Support change-management, governance, and end-user adoption across public-sector projects.
• Manage escalations and ensure SLAs and KPIs meet government performance standards.
• Stay informed on:
  • National Treasury budget allocations
  • Government ICT strategies & policies
  • Municipal turnaround strategies
  • Digital transformation legislation and reforms
• Convert insights into actionable sales strategies, solution positioning, and executive engagement.
• Mentor junior sales and account resources.
• Influence internal strategy for public-sector prioritisation, solution investment, and value proposition alignment.
• Drive collaboration across sales, delivery, finance, bid office and compliance teams.

Additional Information:

• Being a Nexio Senior Account Manager is a high-profile professional person that is self-motivated and thrives on the challenges faced with customer engagement, self-improvement, fast paced and pressured environments. A person with a will and a passion for success in a sales role.

• Deep knowledge of PFMA, MFMA, PPPFA, NT Regulations, POPIA, Cybercrimes Act.
• Strong experience with large ICT solution sales cycles.
• Tender management and SITA-related procurement proficiency.
• Strong negotiation, influencing, and executive communication capabilities.
• Analytical and financial acumen to interpret budgets, MTEF, and APPs.

• Matric (required)
• Degree in Business Administration, Public Administration, ICT, Marketing, or related field
• 7+ years' experience in public-sector enterprise sales
• Proven track record selling ICT, digital, cloud, cybersecurity, or managed services solutions
• Strong understanding of government procurement, legislation, and ICT strategies
• CRM proficiency and strong pipeline management discipline

• Strategic thinking and the ability to influence public sector digital transformation agendas.
• Excellent communication, negotiation, and presentation skills.
• Ability to engage senior government stakeholders and manage complex governance structures.
• Collaborative leadership style with strong cross-functional engagement.
• Strong ethical standards, diplomacy, and political sensitivity.