TRAFFIC
KwaZulu-Natal
Second In Charge - Downtown Mall - Mpumalanga (3 Months Contract)
Signature Cosmetics
Job Description
RESPONSIBILITIES 
- Provide guidance, supervision and set an example for the team
- Develop and guide team members in selling techniques, product knowledge, operational standards, customer service and visual merchandising standards
- Ensure store is staffed according to agreed staffing schedules based on business requirements
- Create a welcoming, inspirational, and personalised experience for all customers
- Drive sales and turnover by motivating and inspiring the team members to achieve sales targets
- Ensure visual merchandising standards create a beautiful store experience
- Maintain a clean, neat, and tidy and fully replenished sales floor
- Ensure stock levels, stock losses and shrinkage are effectively managed
- Ensure all products are correctly priced with relevant price stickers and/or signage
- Ensure that stock take, and cycle count variance reports are checked, variances are investigated, and stock shortages or unbalanced stock information is escalated to the area manager
- Ensure that point of sale and banking procedures are adhered to and raise any areas of concern with the area manager
- Ensure all store standards and operations policies and procedures are adhered to
- Effective execution of all operational activities within the store
- Matric, grade 12 or equivalent certificate
- A minimum of two years' experience supervising a small team in a retail store
- A passion for cosmetics, retail, and customer service
- Knowledge of beauty and skincare products; strong customer service orientation
- A strong work ethic and hands on attitude
- Sound leadership skills
- Ability to work a flexible schedule to meet operational needs
- Ability to schedule staff roaster and manage attendance
- Ability to plan and prioritize tasks
- Basic proficiency with email and Excel
- Good communication skills
- Ability to remain calm and pleasant in pressurised situations
- Ability to stand for long periods of time
- Ability to demonstrate and promote products
- Ability to create a buzz in your store that will motivate your team and encourage customers to come back and purchase more
About This Role
Career insights for Secondary School Teachers, Except Special and Career/Technical Education positions
Salary Benchmark
R31,279/month
R21,001 to
R43,718/month
Source: WageIndicator ZAR data
Key Skills for This Role
Instructing
Speaking
Active Listening
Learning Strategies
Reading Comprehension
Common Technologies
Google Drive
Microsoft SharePoint
Common Curriculum
Instructional software
Moodle
Flip
Screencastify
Video editing software
Secondary School Teachers, Except Special and Career/Technical Education Insights
Median Salary (ZAR)
R31,279/month
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