Scrum Master

# Job Description Dear Future Scrum Master, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage and strong ethics. Innovative ideas, it's the magic of our people and culture that sets us apart. Now, is the time to imagine your next move with South Africa's number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society. This role entails delivering technology solutions for the division, which may entail the development or acquisition of software solutions, the implementation of those solutions as well as the ongoing maintenance of those solutions. The role will support the TTS / Corporate channel delivery for employee and client facing channels. Are You Someone Who Can: Identify, control and escalate potential risks which may lead to increased costs. Manage costs or expenses within approved budget to achieve cost efficiencies. Deliver against operational and cost targets. Prioritise resource allocation to minimise and reduce wastage. Ensure that delivery is accurate, timeous and of an acceptable standard. Ensure that product or service knowledge and advice is technically accurate. Know and understand customer needs to deliver a quality service. Propose ideas to improve customer service. Ensure the Product Owners know how to arrange the product backlog to maximise value. Find techniques for effective product backlog management. Support Product Owner and coach business on agile practices. Understand product planning in an empirical environment. Ensure sufficient time is allocated to grooming and sprint planning. Ensure business involvement at all stages of developments. Plan training interventions which support RMB and Group strategies. Keep abreast of learning opportunities, changing products and trends. Analyse the internal service delivery processes and comes up with innovative ideas and/or participate in working groups to improve and streamline processes, increase revenue, drive efficiencies and minimise redundancy and waste. Monitor and control the quality of agile processes in terms of defined standards Assist development teams to create high-value products i.e. through visibility of sprint backlog or scrum board and an updated sprint burn down chart. Facilitate scrum events as requested or needed. Recommend and implement improvements to the environment for Development Teams. Facilitate Agile coaching sessions for business and IT. Recognise areas for improvement and implementing improvements in collaboration with other Scrum Masters. Provide updates to the business on the progression towards the desired maturity level. Drive delivery of projects that advances the business objectives defined in our strategy. You Will Be An Ideal Candidate If You: 5+ years of hands-on experience as a Scrum Master / IT Project manager. Proven track record managing large-scale, cross-functional projects. Proven success in coaching cross functional teams. Experience with transformational programmes and SDLC frameworks. Familiarity with tools like Jira, Azure DevOps, and Confluence. Skills & Competencies: Deep understanding of SDLC principles and IT Project management / Development practices Strong facilitation, conflict resolution, and servant leadership skills Ability to mentor juniors and lead by example Excellent communication, organizational, and stakeholder management skill You Will Have Access To: Opportunities to network and collaborate Challenging Work Opportunities to innovate Important Closing Date Note # Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 03/04/26All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .