Sales Consultant - The Sanctuary

To change people's lives for the better through wellness. We are passionate about supporting people to lead healthy, fulfilled lives by providing a space where they can focus on their physical, mental, and social well-being.

Our mission is to create an environment where wellness works for everyone. At Virgin Active, wellness is not just about fitness-it's about creating real experiences that support members in their holistic health journey.

We provide a luxury wellness environment that fosters personal growth, community, and transformation. Our approach is accessible, inclusive, and built on the foundation of social wellness. We operate as a full-time onsite function-because we believe the best ideas come to life when we're collaborating in person, sharing thoughts, and building together.

• Refreshing Real Experiences: Authentic, engaging experiences that inspire lasting wellness.
• Holistic Wellness: A comprehensive approach integrating fitness, mental health, nutrition, and recovery.
• Curated Guidance and Progress: Personalized coaching and programs to support sustainable progress.
• Communities Without Conformity: Diverse, welcoming environments where everyone feels empowered.

• Plan each day and month to generate new leads, book new appointments, and present to customers to make sales to successfully reach and exceed a pre-defined sales target.
• Record activity inputs using the tools and systems provided by Virgin Active, in line with timelines and procedures set.
• Abide by the Virgin Active sales processes and systems provided by Virgin Active.
• Maintain up-to-date, comprehensive knowledge and understanding of VASA products, as well as comparison to competitors.
• Expand the customer base and strengthen the loyalty of existing customers through service calls to increase sales referrals, and ongoing development of networks and relationships.
• Understand prospective members' individual interests and requirements, build rapport, and match their interests and needs with our product.
• Close sales by overcoming objections with the support of the Sales Manager and/or Regional Sales Coach.
• Report to the Sales Manager regarding reviews and analyze objectives and planned activities.
• Review and analyze sales data and statistics, to plan effectively for the future, to increase sales and enhance our brand image.
• Participate in sales meetings by sharing best practices, ideas, and making recommendations to generate new leads, increase sales, etc.
• Inform the local consumer of Virgin Active through activating unique marketing opportunities local to your club: attend, arrange, prepare, promotions, health days, and corporate/community events, as well as in-club events as a Virgin Active brand ambassador.

• A matric qualification is essential.
• A minimum of one year of experience working with people (sales, retail, hospitality, etc.).
• Flexibility: Must be available to work weekends and shifts.
• Good written and verbal communication skills.
• Must be computer literate.

• Adaptability: must be able to adapt to a fast paced, changing environment.
• Be curious: must be willing to succeed, seek opportunities to learn and grow.
• Energetic and confident.
• Well presented and well groomed.
• Self motivated (you don't wait to be told what to do).
• Resilient (you don't give up after rejection).
• Driven by earning commission.
• Agile, adaptable, and bold.
• Intensely focused on having a high impact.
• Team player.

• Wellness knowledge beyond the health club.
• Ability to make quick and bold decisions.
• Ability to be collaborative.
• High interpersonal skills (EQ).