Sales Associate - Loch Logan

We have opportunities in our Jewellery Stores! Our team is looking for passionate and energetic Sales Associates to join our team. Are you passionate about retail and service excellence? Are you confident to sell our beautiful jewellery and help our customers find the perfect gifts for their loved ones? Don't miss the chance to create your career in a dynamic and international work environment.

The Sales Associate is responsible for providing excellent customer service and contributing to the achievement of sales targets (quantitative and qualitative, both individual and team). The main purpose of the SA is to help the customer select the jewels that best express their personality.

• Masters all product features, enhancing technical and stylistic details, and attends all LINKs training to stay posted on new launches.
• Understands and prioritises customer needs to offer the best possible in-store experience.
• Participates proactively and efficiently in sales activities, using all available tools and sales channels (online and offline).
• Actively contributes to the achievement of sales objectives according to both individual and store goals, which are constantly monitored.
• Maintains high and consistent levels of customer service standards.
• Asks for constant customer feedback, using quality surveys.
• Manages all issues related to customer service in a professional manner: complaints, returns, individual orders, etc.
• Promptly finds relevant information for daily work performance (e.g., priority of the day, goal of the day, important updates).

• Participates in store organisation, ensuring the store, back office, and inventory are always clean and tidy.
• Checks products delivered to the store, organizes and arranges them for display.
• Takes part in stock control and internal inventory.
• Organises shipments to customers.
• Participates in visual merchandising activities.
• Keeps private any confidential information, especially sensitive data concerning the company, the team, and customers.
• Supports the company's sustainability choices by implementing measures to reduce environmental impact and minimise waste.

• With the support of the Store Manager, is co responsible for its own training and continuous updating.

Do you have what it takes to join a beautiful brand? What are you waiting for? Apply here and start your career journey with us!