Retention Specialist: Build Loyal Customers

A telecommunications provider in Cape Town seeks a Retentions Agent to enhance customer loyalty. The role is customer-focused, emphasizing strong communication and negotiation skills. Ideal candidates will have a matric and at least 2 years of experience in a customer service environment, willing to engage with clients and support retention efforts. This position offers a salary of R16,500 to R18,500 per month, and is based in-office.