TRAFFIC
Western Cape
Retention Specialist: Build Loyal Customers
Believe Resourcing
South African Rand . ZAR 200,000 - 300,000
Job Description
A telecommunications provider in Cape Town seeks a Retentions Agent to enhance customer loyalty. The role is customer-focused, emphasizing strong communication and negotiation skills. Ideal candidates will have a matric and at least 2 years of experience in a customer service environment, willing to engage with clients and support retention efforts. This position offers a salary of R16,500 to R18,500 per month, and is based in-office.
About This Role
Career insights for Construction and Building Inspectors positions
Salary Benchmark
R26,433/month
R18,871 to
R37,581/month
Source: WageIndicator ZAR data
Key Skills for This Role
Reading Comprehension
Critical Thinking
Active Listening
Speaking
Complex Problem Solving
Common Technologies
HomeGauge
Microsoft Word 365
Spectora
Microsoft PowerPoint 365
Gmail
Microsoft Exchange Online
Microsoft Outlook 365
Accela Automation
Job Overview
Date Posted
14 Feb 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Western Cape, South Africa
Construction and Building Inspectors Insights
Median Salary (ZAR)
R26,433/month