TRAFFIC
Western Cape
Retail Service Lead: POS & Customer Experience
Clicks Group Limited
Job Description
Clicks Group Limited is seeking a Service Advisor in Western Cape to manage point of sale operations and ensure exceptional customer service. The role includes training staff, handling customer queries, and managing stock effectively. Candidates should have at least one year of experience in retail and a Grade 12 education with a minimum of 50% in Maths and English. Strong managerial and problem-solving skills are essential. This position is part of a permanent contract with a focus on service excellence.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365