TRAFFIC Western Cape

Retail Ops Leader - Scale Store Performance & Team Growth

M-KOPA Kenya Limited

Job Description

M-KOPA Kenya Limited is hiring a Retail Operations Lead in Cape Town, South Africa. This role focuses on ensuring the retail channel's performance by effectively managing Retail Team Leads and driving sales accountability.

The ideal candidate will have experience in retail operations and a background in people leadership, utilizing strong data analysis skills. M-KOPA is committed to expanding financial access across Africa, and this position plays a critical role in that mission.

About This Role

Career insights for First-Line Supervisors of Non-Retail Sales Workers positions

Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening Management of Personnel Resources Monitoring Speaking Coordination
Common Technologies
Oracle Marketing Cloud Salesforce Platform Salesforce Sales Cloud YouTube Cisco Webex 8x8 Work Zoom Microsoft Dynamics 365