Retail Manager TWK Agri Underberg, KwaZulu-Natal

Job Information

Company: TWK Agri

Location: Underberg, KwaZulu-Natal

Employment Type: Permanent

Closing Date: 22 June 2026

Job Summary

This role involves leading the day to day operations of a retail branch to ensure efficient service delivery. It includes managing staff, stock levels, and overall branch performance to drive sales and profitability. The role focuses on maintaining high customer service standards, complying with company policies and procedures, identifying growth opportunities, and fostering a productive, results driven team environment.

Responsibilities and Duties

• Responsibility and accountability for all aspects of the store
• Key operational performance assessment
• General administration
• Manage shrinkage and control stock takes
• POS process management
• HR/IR management
• Process improvement
• Operational planning
• Customer care (incorporating the brand)
• Merchandising principles and marketing implementation
• Operations policy and procedure
• Ensure that sales and all expenses are in line with budget
• Ensure that stock indicators are in line with company benchmarks
• Store profit

Qualifications and Skills

• Matric / Grade 12
• Computer literate
• Relevant degree / diploma (advantageous)
• At least 5 years' experience in the Agricultural Sector in a Retail Management role
• Experience in selling whole goods and spares
• Above average knowledge of management principles
• Planning, leadership and organising skills
• Interpersonal and communication skills
• Assertive and analytical thinker
• Ability to train and develop employees
• Ability to work independently and effectively in a pressurised environment
• High attention to detail

Employment Equity Statement

TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.