Restaurant Manager - Luxury Hospitality

An excellent opportunity for an experienced Restaurant Manager to join a high-end hospitality operation in Franschhoek. This role is suited to a hands on leader with strong fine-dining experience, a passion for service excellence, and the ability to manage both people and operations to the highest standard.

• Lead and supervise the restaurant team to ensure seamless daily service delivery
• Conduct daily briefings covering guest movements, special occasions, and dietary requirements
• Oversee opening and closing procedures, shift preparation, and mise en place
• Welcome and engage guests in line with refined service standards
• Manage table allocations to optimise flow and guest satisfaction
• Liaise closely with kitchen and management teams regarding menus, wine lists, and daily operations
• Monitor staff performance, punctuality, and absenteeism
• Support training, coaching, and performance management processes
• Take responsibility for stock counts and ensure timely submission to stores
• Oversee POS operations including settlements, voids, discounts, cash-ups, and end-of-day procedures
• Assist with expenditure reporting and operational meetings
• Coordinate group bookings, private dining, events, and function set-ups
• Conduct pre- and post-event inspections to ensure venues meet required standards
• Identify, report, and address operational risks and hazards

• Minimum 3 years' experience in a supervisory or management role within a fine-dining or luxury hospitality environment
• Strong knowledge of food and beverage service standards
• Confident leadership and people-management skills
• Excellent attention to detail and organisational ability
• Ability to work under pressure with strong time management
• Wine knowledge or certification advantageous
• Matric certificate required
• Preference for candidates based in Franschhoek or surrounding areas