TRAFFIC
Western Cape
Reservations Manager: Drive Revenue & Guest Experience
Hilton Worldwide, Inc.
Job Description
A leading global hospitality company is seeking a Reservations Manager for its Canopy by Hilton location in Cape Town. The role entails overseeing reservations operations and leading a team while managing booking accuracy and customer satisfaction. The ideal candidate should have 3-5 years of experience in reservations or front office operations, strong leadership skills, and familiarity with hotel management systems. This position offers a great opportunity to impact guest experiences and revenue optimization within a global brand.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365