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Remote Luxury Furniture Customer Care Specialist

EMAPPLY

Job Description

EMAPPLY is seeking a Customer Service & Support Representative to join their team. This is a fully remote position based in South Africa, requiring a commitment of Monday to Friday, 1 am to 9 am SAST. Ideal candidates will have at least 2 years of experience in customer service, showcasing strong problem-solving skills and fluency in English.

The role involves handling customer inquiries, providing support for product information, and ensuring high customer satisfaction through effective communication and problem resolution.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager