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Remote Customer Support & Upsell Specialist

Talent Shore

Job Description

A leading customer service provider in South Africa is seeking a friendly voice for a remote position. The role involves providing customer support via phone, email, or chat, identifying upselling opportunities, and reporting on key performance metrics. Ideal candidates should enjoy problem-solving and assisting customers. This position offers flexibility and the chance to contribute positively to customer experiences.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager