TRAFFIC
Not Specified
Remote Customer Support & Onboarding Specialist
Internetwork Expert
Job Description
A publishing company focused on autism support is seeking a remote Customer Service Representative. In this role, you will provide exceptional email and chat support to help families navigate resources. Responsibilities include documenting customer interactions, responding to social media inquiries, and presenting onboarding sessions. Ideal candidates are empathetic problem-solvers who can collaborate effectively and work structured hours to provide high-quality support. The role offers a dynamic team environment and the chance to make a meaningful impact.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.