TRAFFIC
Not Specified
Remote Call Center Supervisor - Lead Houston Team
Freelanceshop
Job Description
Freelanceshop is looking for an experienced Remote Call Center Supervisor to lead a team of frontline agents. This role is crucial for driving team performance, managing customer interactions, and ensuring KPIs are met while working remotely.
You will provide daily coaching to your team, track performance metrics, and assist in solving escalated customer issues. The role requires a resident of Houston, TX, and offers $25.00 per hour compensation along with health benefits.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365
First-Line Supervisors of Non-Retail Sales Workers Insights
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