TRAFFIC Gauteng

Permanent - IT Key Account Manager (KAM) - Johannesburg (Incl. Northern Suburbs) - South Africa

Unique Personnel (Pty) Ltd

Job Description

Permanent - IT Key Account Manager (KAM) - Johannesburg (Incl. Northern Suburbs) - South Africa
  • To increase IT sales market share and ensure achievement of consistent, profitable growth in sales revenue through positive planning, achieving monthly/ quarterly/ annual targets in line with company objectives.
  • Cross business unit sales in conjunction with other business units.

Key responsibilities for this position include, but are not limited to:

  • Develop and implement the IT product strategy and business plans for the allocated specific products to Resellers and Retailers.
  • Ensure alignment with the overall business strategy to support company objectives
  • Understand consumer needs, identify market opportunity, define the vision, and lead the team to deliver
  • Strategize and plan around the product promotion based on the accurate understanding of customer needs, market trends and competitor activities.
  • Responsible for each allocated product's life cycle management including the product launch plan and actual launch as well as sustaining the existing products
  • Secure end user engagements and brand awareness of new products to launch onto IT market.
In-Depth Product / Brand Knowledge
  • Growth of company IT products Market Share
  • Indicate to Product Managers on Stock Status per Channel
  • Motivation/Product Knowledge
  • Develop promotional campaigns in line with specific channels and products
  • Market share knowledge and customer needs analysis to increase revenue
Accurate Forecasting
  • Forecasting by channel (Key customers - Resellers and Retail partners)
  • Ensure enough stock of right models to avoid LTI.
  • Manage WOS to ensure we stay under the target set by HQ.
Budget Controls
  • Ensure delivery of return on investment and building of brand sustainability
  • Ensure accounts meets its income targets and that they pay on time to reduce AR hold.
  • Effectively solve problems and manage risk to ensure achievement of targets
  • Performance vs. budget by unit and Rand Value
  • Accounts analysis by Channel including sell out management to establish profit VACANCY IT KAM Market Share
  • Knowledge of buying potential by Channel
  • Incentive Programs
  • Market survey and understanding
Strong Customer Relationships
  • Managing the relationship between your company and the customer is a big responsibility.
  • Treat your customers as partners and challenge them to grow their business with your brands
  • Relationship Building with PIC's, PM's, Key Account Executive, Networks, Key Contacts and Retailer contacts.
  • Ensure customer needs are established and reviewed Dealer/Retailer/End User presentations and regular product training. Provide solutions to management when faced with challenges
  • To liaise with corporate contacts, build and develop relationships
  • To assist with the preparation of contractual agreements and ensure that these are fully adhered to
  • Develop a unique way to grow the business with your customers
Reports
  • Monthly Meeting Report
  • To prepare presentations, proposals, plans, contact reports as necessary
  • Progress report on forecast accuracy and inventory plans against set targets
Inherent Requirements Required Experience
  • 3 - 5 years sales experience
  • Key Accounts Sales and Marketing experience
  • Minimum 3-5 years industry/IT products sales experience
  • MS Office Suite (Intermediate)
  • Possession of a reliable vehicle and a valid driver's license
Required Competencies
  • Requirement to meet deadlines and set goals
  • Persistence and results orientated
  • Very good oral and written communication skills
  • Ability to function under pressure
  • Administration skills and creativeness
  • Reseller / Distributor and Retailer knowledge
  • Buying function knowledge
  • Good Customer liaison
  • Interpersonal skills
  • Strong understanding of consumer buying behavior in consumer electronics.
  • Negotiation skills to get support from retail managers for sales promotions and best displays.
  • Honesty, integrity and ethical conduct at all times
  • Willingness and ability to travel nationally and internationally when required

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions

Job Overview

Date Posted
01 May 2026
Location
Gauteng, South Africa

First-Line Supervisors of Retail Sales Workers Insights

Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.

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