Permanent - Account Manager/ Sales Executive - Data Centre - Tshwane (Pretoria) - South Africa

Computer Skills CDCP, CRM, DCIM, Zoho

Industry Power and data centre infrastructure

City Tshwane (Pretoria)

Province Gauteng

Primary Function:

Position requires a dynamic and experienced Enterprise Sales Executive to drive and execute commercial growth in South Africa and African regions through direct engagement. The ideal candidate will have proven business development & sales experience, understand the local markets and infrastructure environments, and be comfortable developing customer relationships within the territory.

• Identify, build, and manage sales opportunities for the company's product and solution portfolio in the territory
• Engage with major end users (e.g., telcos, banks, ISPs, government agencies) directly to drive sales pipelines and conversion.
• Travel within territory to build local relationships, attend customer meetings, host events, and represent the company at key industry gatherings and trade shows.
• Maintain a CRM opportunities list and the status of these, directly and indirectly.
• Drive business acquisition, identify and pursue new sales opportunities
• Initiate relationship building to develop and maintain strong relationships with customers and partners.
• Experienced in solution selling to articulate the value proposition of data center solutions to customers.
• Accurately forecast sales performance and pipeline activity.
• Embrace collaboration to work with internal teams (e.g., sales, engineering, operations, customer success) to deliver customer solutions.

• Develop market segment strategies, drive sales and business development.
• Support industry marketing activities including events, product launches, and roadshows.
• Engage and manage enterprise customers for retention, growth and commercial relationships.
• Ability to adapt to changing customer needs, market trends, and industry developments.
• Flexibility in approach and willingness to pivot when necessary.

• Ability to understand customer needs and tailor solutions accordingly.
• Strong presentation and demonstration skills.
• Ability to articulate the value proposition of data center solutions.

• Interface with group and internal technical teams to coordinate support on proposals, product clarifications, and after sales service.
• Ensure the customer receives accurate, responsive support through the company's teams.
• Understanding of data center infrastructure (power, cooling, networking).
• Familiarity with colocation, hosting, and cloud services.
• Knowledge of interconnection and network solutions.

Qualifications and experience:

• Minimum 8+ years of business development or sales experience in Africa.
• Direct exposure to data centre services & solutions (cloud, networking, connectivity & AI).
• Certifications: Data centre certifications (e.g., DCIM, CDCP) or sales certifications (e.g., SPIN Selling).
• Technical Certifications: CompTIA, Cisco, or other relevant technical certifications.
• Industry Knowledge: Familiarity with industry standards (e.g., Uptime Institute, BICSI).
• Prior sales or project involvement with telco, banking, or public sector clients and data centre solutions.
• Fluent in English; or an African language is a major advantage.
• Valid passport and readiness for international travel.

• Data Center Fundamentals: Understanding of data center design, infrastructure, and operations.
• Colocation and Hosting: Knowledge of colocation and hosting services, including cabinet, cage, and suite solutions.
• Cloud and Managed Services: Familiarity with cloud computing, managed services, and IT infrastructure solutions.
• Networking and Connectivity: Understanding of networking protocols, carriers, and connectivity options.
• Sales Tools: Proficiency in CRM software (e.g., ZOHO) and sales analytics tools.
• Industry Trends: Awareness of industry trends, market developments, and competitor activity.
• Customer Needs: Ability to understand customer requirements and tailor solutions to meet their needs.

• Industry Experience: 8+ years of sales and or business development experience in the data center, IT infrastructure, or telecommunications industry.
• Technical Knowledge: Understanding of data center infrastructure, colocation, hosting, and cloud services.
• Sales Skills: Proven track record of meeting or exceeding sales targets, with strong relationship building and negotiation skills.
• Communication: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to customers.
• Strategic thinking: Ability to think strategically and identify opportunities for growth through understanding of market trends, competitor activity, and industry developments.
• Customer Focus: Focus on delivering customer satisfaction and long term relationships.
• Time management: Ability to manage multiple opportunities and priorities effectively with strong organizational and time management skills.

• Motivated self starter
• Strong negotiation and closing skills
• Great interpersonal customer relationship skills at senior level
• Entrepreneurial and self driven with strong cultural adaptability
• Strong interpersonal skills for collaboration with internal teams and external stakeholders
• Commercially savvy with good strategic thinking
• Ability to identify and pursue new business opportunities
• High integrity and ownership of performance

• Role may require international travel to participate and or represent the company at trade shows.
• Coordination with head office, marketing, technical, and operations teams is essential.
• Incentive structure aligned to performance against KPIs and commercial business development objectives.