People Operations Intern

Department: People Operations
Reporting to: People Operations Manager
Location: Head Office / Properties (as required)
Employment Type: Internship / Graduate Programme

At Totalstay ️, we're not just in hospitality; we're shaping its future. Over the last decade, we've redefined what it means to stay local, building one of South Africa's most dynamic aparthotel brands. Totalstay manages a collection of premium aparthotels known for delivering exceptional accommodation and outstanding guest experiences. Our properties are strategically located in desirable areas, offering modern amenities, superior service, and attractive settings. Behind every great guest experience is a great team - and that's where our People Operations team comes in.

We are looking for a People Operations Intern who is eager to learn, grow, and gain practical experience in Human Resources and hospitality workforce operations. This internship is designed to provide hands on experience in Human Resources, employee lifecycle management, and hospitality workforce operations.

• Assist with job postings and managing candidate applications.
• Schedule interviews with candidates and hiring managers.
• Assist with employment contracts and new starter documentation.
• Assist with onboarding administration and employee file setup.
• Support induction and training coordination.

• Maintain employee files and HR records.
• Assist with updating employee information on HR and payroll systems.
• Track probation reviews and performance review documentation.
• Assist with HR trackers, reports, and employee data administration.

• Assist with scheduling training and policy training sessions.
• Maintain training registers and training records.
• Assist with Skills Matrix and training documentation.
• Support probation review administration.

• Assist with timesheet and attendance administration.
• Assist with leave tracking and leave administration.
• Support payroll preparation administration and reporting.
• Assist with workforce data and reporting administration.

• Assist with preparing disciplinary documentation.
• Assist with corrective counselling and warning documentation.
• Maintain disciplinary records and documentation.
• Provide administrative support during disciplinary processes.

• Assist with HR projects and policy rollouts.
• Assist with employee engagement and culture initiatives.
• Assist with HR reporting and workforce analytics.
• Provide general administrative support to the People Operations department.

• Diploma or Degree in Human Resources, Industrial Psychology, OR Business Administration
• Strong administrative and organisational skills
• Good communication skills
• Attention to detail
• Ability to handle confidential information
• Proficient in Google Workspace / Microsoft Office
• Strong willingness to learn
• Ability to work in a fast paced environment
• Own vehicle and valid driver's license advantageous (travel between properties may be required)

• A dynamic workplace where your contributions drive real impact and change.
• Opportunities to unlock your potential and grow your career within a fast-growing hospitality company.
• A vibrant and inclusive company culture that prioritises the well being of every team member.
• Enjoy perks like "Friends & Family" nightly rates at all Totalstay properties, wellness initiatives, and our very own reward and recognition programme.
• Thrive in an environment that values innovation, collaboration, and personal growth.
• Join a supportive team committed to your success, both professionally and personally.
• Be part of a company that celebrates diversity and empowers its employees to reach new heights.

We do everything we can to review applications as quickly as possible and respond to candidates individually. However, due to the high volume of applications received across our various vacancies, this is not always possible.

While answering pre screening questions may feel tedious, these responses help us better understand your experience and ensure your application stands out.

If you do not receive a response from us within 3-4 weeks of your application, please consider your application unsuccessful. We truly appreciate the time and effort taken to apply to Totalstay and encourage you to apply again in the future should another suitable opportunity arise.