Payroll Operations Manager

Playroll was built to power a borderless economy. We help businesses and their people thrive, no matter where they're based. Since opening our doors in 2022, we've grown alongside the world of distributed work. What started with our Employer of Record solution has expanded into an integrated suite of HR solutions for companies of every size, covering contractor management, global employment, payroll, benefits and compliance. We're looking for talented people to help shape the future of work, today. We're driven by a constant pursuit of excellence - building better products, better problem-solving, better ways to work across borders. If you thrive in fast-moving environments and want to help build what comes next, join our team to drive meaningful change.

Playroll is looking for a dynamic, impact-driven Operations Manager to join our Payroll Operations team. You'll help ensure smooth, accurate payroll execution for our global client base across 100+ countries, reporting into the Senior Operations Manager: Payroll. You'll own end-to-end payroll operations, making sure everything is accurate, compliant, and efficient across complex, fast-changing global payroll regulations. This is hands on work where precision matters, and where you'll be constantly solving problems and improving how things run. You'll thrive here if you're detail obsessed, a strong problem solver, and comfortable working in a fast paced, high growth environment. There's real opportunity to drive process improvements, scale payroll operations, and help build a world class payroll function in a leading Employer of Record (EoR) startup.

• Oversee and coordinate end-to-end payroll processing, ensuring accuracy, efficiency, and compliance across multiple international territories.
• Resolve payroll related requests and queries promptly, ensuring timely and effective outcomes for employees and stakeholders.
• Manage and communicate with internal and external stakeholders across jurisdictions, ensuring adherence to agreed SLAs.
• Support and lead process improvements and automation initiatives to improve efficiency, accuracy, and scalability in payroll operations.
• Deliver high impact, deadline driven projects while maintaining strong execution under pressure and shifting priorities.
• Perform additional operational tasks as required to support the evolving needs of the business.

• Relevant tertiary level qualification.
• 2-5 years of operational experience.
• Prior experience in global payroll or a start up environment is advantageous.
• Excellent high school and/or university results.