TRAFFIC
Western Cape
Payables Support Specialist - Customer Care
MCI Careers
Job Description
MCI Careers is looking for a Customer Service Agent - Payables Support in Cape Town, South Africa. This role focuses on handling customer payment inquiries through various communication channels. Responsibilities include processing payments, managing support tickets, and delivering high-quality customer service. Ideal candidates must have strong communication skills, attention to detail, and a professional demeanor. This role requires alignment with U.S. working hours and the ability to perform in a dynamic office environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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