PARTS MANAGER

Mobility is one of the keys to development on the Continent. We must constantly find the most efficient mobility solutions for the greatest number of people. Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.

Our Offer includes the complete automotive offering, including two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts.

Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.

We looking for a PARTS MANAGER based :South Africa

• To always ensure the highest degree of customer satisfaction.
• To maintain agreed profit margins and return on investment.
• To actively seek to maintain/achieve an acceptable market share.
• To maintain a satisfactory parts service to another dealership department.
• To sell the maximum number of parts to trade and retail customers.

• Grade 12 certificate/ Equivalent.
• Five years' experience as Parts Controller/Supervisor.
• Sound knowledge of budgeting and controls.
• Experience in managing a big department.
• Must have Parts Manager experience in a Large Dealership.
• Experience in the operation of a computerised parts system, processes and procedures.
• Up-to-date product knowledge.

• To report on monthly/quarterly agreed performance ratios, comparing actual with targeted performance and report all variances in budget to General Manager on a daily/weekly basis.
• To report daily to the General Manager on sales, unit-downs and daily perpetual stock takes.
• The Parts Manager will be responsible for the various computer reports as per the list supplied, which include daily, weekly and monthly analysis. These reports are to be analysed and used as a management tool to correct any inefficiencies or negligence within the parts department. These reports must be neatly filed for inspection by the Group Parts Manager.
• To assume full responsibility and accountability for the stockholding in his/her branch. Parts Managers are required to control and monitor daily and unit down orders and sign off all credit returns from customers and control redundancies whilst maintaining the balance between stock and sales.
• Perpetual stock takes must be done daily reporting the monthly variances in the monthly pack to CFAO Mobility.

• The Parts Manager will be responsible to sign and accept the mutually agreed upon budgets for each new financial year and will implement and monitor sales strategies based upon a set marketing plan for that period.
• To assume responsibility for the balancing of all cash sales and C.O.D. accounts and to handle all queries on parts debtor's accounts.
• To monitor the profitability of his/her department and control expenses. This is vital to the very existence of the entire dealership.
• The responsibility of the Parts Manager towards parts staff is to create a working environment, which would stimulate high productivity, ensure sufficient manpower development and create pleasant working conditions. The reduction and increasing of staff in the parts department will be a combined decision between the Parts Manager, the General Manager and the Group Parts Manager. The Parts Manager must maintain an open line of communication to his employees and discuss all bulletins which might have a bearing on his business.
• The Parts Manager will be responsible for the effective operation of his delivery fleet. He shall ensure that these vehicles are kept in a good, clean and roadworthy condition. Petrol usage is a very important matter, and the Parts Manager will keep a strict control over it. The corporate company identity on delivery vehicles will also be the responsibility of the Parts Manager.
• The Parts Manager will ensure that the presentability of his department will always be immaculate. He will from time to time do a facility study to ensure that the department conforms to the requirements as stipulated by his dealer agreement and report any changes needed to the Group Parts Manager for corrective action.
• He/she will adhere to the discount policy as agreed to by top management.
• The Parts Manager in conjunction with the Dealer Principal will do parts advertising. All advertising must be measured as to the success of the adverts placed.
• It is essential that the Parts Manager implement systems in his department to ensure that pilferage and redundancy is minimised. Care must also be taken to ensure that the company vehicles are not at unnecessary risk.
• Except for perpetual stock takes, the company also has two major stock counts. These counts are done during May/June and Oct/Nov. The Parts Manager will be responsible for the stock take in his branch and will also assist other branches with their stock takes.
• To establish and maintain a rapport with all potential and actual customers to enhance their image of the Company.
• To ensure the General Manager is aware of all transactions, proposals, promotions and other activities and personal whereabouts on all occasions.
• To participate in planning sales campaigns and promotions to maximise sales penetration.
• To fully participate in the Pyramid of Excellence and incentive programmes.