TRAFFIC Eastern Cape

Optical Assistant - Dispensing Expert in Independent Practice

Inspired Selections Group

Job Description

Full-Time Optical Assistant - Independent Practice

East London
Salary up to £29,000 (depending on experience) + Bonus

At Inspired Recruitment Group, we understand that exploring a new job opportunity can feel like a big step. That's why every conversation we have is handled with complete confidentiality, genuine care, and absolutely no pressure.

We're currently working with a well-established independent optical practice in East London that is looking to add a confident and experienced Optical Assistant to their friendly team.

This is a professional, patient-focused environment where quality service matters and where experienced Optical Assistants are trusted to do what they do best.

About the Role

This is a full-time Optical Assistant position where you'll play a key role in the day-to-day running of the practice.

You'll be working closely with patients, supporting clinical workflow, and dispensing confidently across a wide range of prescriptions.

This role would suit someone who enjoys building relationships with patients and takes pride in delivering proper service - the kind that keeps people coming back year after year.

Key Responsibilities

  • Welcoming patients and providing excellent customer care
  • Pre-screening patients and supporting the clinical team
  • Dispensing spectacles confidently at all levels, including:
    • Single vision
    • Bifocal
    • Varifocal
    • More complex prescriptions
  • Helping patients choose suitable frames and lenses based on lifestyle and needs
  • Explaining lens options, coatings, and pricing clearly
  • Handling sales and payments
  • Managing appointments, recalls, and patient records
  • Supporting promotional periods and practice targets
  • Keeping the practice clean, organised, and professional

Working Hours

5 days per week

  • Monday to Thursday: 9:30am - 6:00pm (1-hour lunch)
  • Sunday: 10:00am - 4:00pm (40-minute lunch)

Salary & Benefits

  • Salary up to £29,000 (depending on experience)
  • Bonus scheme
  • Sick pay
  • Annual leave
  • Supportive working environment within an established independent practice

The Ideal Candidate

  • Previous Optical Assistant experience is essential
  • Confident dispensing across a range of prescription types
  • Strong communication and customer service skills
  • Comfortable working towards targets
  • Well-organised, reliable, and professional
  • Happy working within an independent practice environment

Interested? Let's Have a Confidential Chat

If you're an experienced Optical Assistant considering a move - even if you're just curious - we're here to help, quietly and without pressure.

Contact Marc at Inspired Recruitment Group:

WhatsApp:
Email:

About This Role

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Salary Benchmark
$34,910/year
Source: O*NET (USD)
Key Skills for This Role
Persuasion Speaking Social Perceptiveness Service Orientation Active Listening
Common Technologies
Microsoft Excel 365 Microsoft 365 Google Maps Google Chrome

This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.