TRAFFIC
Western Cape
Ops Performance & Analytics Specialist
Boomerang Marketing
South African Rand . ZAR 200,000 - 300,000
Job Description
A leading marketing firm based in Cape Town is seeking an Operations Support Specialist to provide analytical and operational support for effective contact center functioning. Your role will involve monitoring performance metrics, preparing reports, and ensuring compliance with operational processes. The ideal candidate will have 3-5 years of experience in a BPO environment, advanced Excel skills, and a background in operations analytics. This position offers a unique opportunity to make impactful improvements within a dynamic team.
About This Role
Career insights for Operations Research Analysts positions
Salary Benchmark
$83,640/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Mathematics
Complex Problem Solving
Active Listening
Critical Thinking
Reading Comprehension
Common Technologies
IBM SPSS Statistics
IBM ILOG CPLEX Optimization Studio
Minitab
Google Docs
Microsoft Word
macOS
Bash
Shell script
Related Career Paths
Job Overview
Date Posted
12 Mar 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Western Cape, South Africa
Operations Research Analysts Insights
Job Outlook
This career will grow rapidly in the next few years.