Operations & Sales Support Co-ordinator

Provide day-to-day support with production planning, order processing, admin, and basic internal sales support. Ensure accurate data, smooth communication, and reliable customer updates.

• Capture and update customer orders and quotes.
• Assist with daily and weekly production planning.
• Update schedules and changes in Pastel/ERP.
• Provide customers with order status and delivery updates.
• Prepare basic reports (open order book, pipeline, production plan).
• Maintain accurate documentation and support SHEQ admin.
• Communicate planning changes to Production, Procurement, and Dispatch.

• Matric; admin or operations certificate/diploma beneficial.
• 2-4 years admin, customer service, or planning support experience in manufacturing.
• Strong Excel and data-capturing accuracy.
• Experience with Pastel/ERP beneficial.
• Good communication, organisation, and attention to detail.

• Daily order capturing accuracy.
• Updated planning and order book reports.
• On time customer communication.
• ERP/Pastel data accuracy.