Brokerage Clerks

Skills

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Speaking

  Talking to others to convey information effectively.

• Reading Comprehension

  Understanding written sentences and paragraphs in work-related documents.

• Time Management

  Managing one's own time and the time of others.

• Critical Thinking

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Abilities

• Oral Comprehension

  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression

  The ability to communicate information and ideas in speaking so others will understand.

• Near Vision

  The ability to see details at close range (within a few feet of the observer).

• Written Comprehension

  The ability to read and understand information and ideas presented in writing.

• Speech Clarity

  The ability to speak clearly so others can understand you.

Education

How much education does a new hire need to perform a job in this occupation?

• Bachelor's degree
  38 %
• High school diploma or equivalent
  29 %

  or: GED, High School Equivalency Certificate

• Some college, no degree
  20 %

Work Activities

• Getting Information

  Observing, receiving, and otherwise obtaining information from all relevant sources.

• Working with Computers

  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Processing Information

  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

• Communicating with People Outside the Organization

  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

• Establishing and Maintaining Interpersonal Relationships

  Developing constructive and cooperative working relationships with others, and maintaining them over time.

Detailed Work Activities

• Confer with coworkers to coordinate work activities.
• Respond to customer problems or complaints.
• Prepare documentation for contracts, transactions, or regulatory compliance.
• File documents or records.
• Coordinate operational activities.

Work Interests

• Conventional

  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

• Enterprising

  Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.