TRAFFIC Western Cape

Operations Lead & Team Coach for High Performance

Teleperformance

Job Description

Teleperformance is seeking an experienced team leader to manage and develop a team in Cape Town. The successful applicant will be responsible for ensuring quality standards are upheld while meeting business objectives. This role requires strong coaching skills and the ability to analyze performance metrics.

Ideal candidates are self-starters with exceptional communication skills, competent in Microsoft Office, and proficient in developing talent and driving performance improvements.

About This Role

Career insights for First-Line Supervisors of Non-Retail Sales Workers positions

Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening Management of Personnel Resources Monitoring Speaking Coordination
Common Technologies
Oracle Marketing Cloud Salesforce Platform Salesforce Sales Cloud YouTube Cisco Webex 8x8 Work Zoom Microsoft Dynamics 365