TRAFFIC
Western Cape
Operations Lead & Team Coach for High Performance
Teleperformance
Job Description
Teleperformance is seeking an experienced team leader to manage and develop a team in Cape Town. The successful applicant will be responsible for ensuring quality standards are upheld while meeting business objectives. This role requires strong coaching skills and the ability to analyze performance metrics.
Ideal candidates are self-starters with exceptional communication skills, competent in Microsoft Office, and proficient in developing talent and driving performance improvements.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365
First-Line Supervisors of Non-Retail Sales Workers Insights
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