TRAFFIC
Western Cape
Operations Assistant Manager - KPI & Quality Focus
Teleperformance
Job Description
Teleperformance is seeking an Operations Assistant Manager in Cape Town to enhance campaign quality standards. This role demands 2-3 years of experience in a contact center environment and requires strong skills in KPI management, team leadership, and communication. The successful candidate will analyze service levels, implement improvement plans, and manage direct reports effectively, ensuring high performance and positive work environment.
About This Role
Career insights for First-Line Supervisors of Retail Sales Workers positions
Salary Benchmark
R42,824/month
R29,904 to
R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Coordination
Critical Thinking
Common Technologies
Claris FileMaker
Microsoft Access 365
Oracle Database 23c
Final Cut Pro
YouTube
Discontinued
QuickBooks POS
UKG Dimensions
First-Line Supervisors of Retail Sales Workers Insights
Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.
Similar Opportunities
AI-Driven Paid Social Analytics Manager
Western Cape
View Job
Operational Supervisor
Gauteng
View Job
Swim Coach / Instructor - New Market
Gauteng
View Job
Insurance Growth & Strategy Lead
Western Cape
View Job
Remote SaaS Support Specialist: Troubleshooting & Training
Not Specified
View Job
OPERATIONAL MANAGER - BLOEMFONTIEN - FREE STATE
Free State
View Job
Learn-to-Swim Coach - Flexible Schedule, Impactful Lessons
Gauteng
View Job
Temp Reliever Woodyard
Mpumalanga
View Job
WFM Lead - Forecasting, Real-Time Ops & Analytics
Western Cape
View Job
Strategic B2B Services Growth Manager
KwaZulu-Natal
View Job