TRAFFIC
KwaZulu-Natal
Operations Administrator - Durban
Pedros Chicken
Job Description
Key Responsibilities: 
- Provide administrative support to the Operations team and senior management
- Compile, analyse, and maintain operational reports and KPI tracking
- Work extensively on Microsoft Excel, managing data, spreadsheets, and reporting
- Ensure all operational documentation and compliance records are accurate and up to date
- Assist with store communication, coordination, and follow-ups
- Support onboarding by preparing employee packs and documentation
- Track and monitor attendance, leave, and operational data
- Assist with audit preparation and compliance requirements
- Coordinate meetings, schedules, and operational activities
- Identify and elevate operational issues and inefficiencies
- Proven experience in an Operations Administrator / Admin role (QSR or retail preferred)
- Strong Excel and reporting skills (non-negotiable)
- High attention to detail and strong organisational skills
- Ability to work in a fast-paced, high-pressure environment
- Strong communication and coordination skills
- Ability to manage multiple tasks and meet deadlines
- Proficient in Microsoft Office (Excel, Word, Outlook)
About This Role
Career insights for Operations Research Analysts positions
Salary Benchmark
$83,640/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Mathematics
Complex Problem Solving
Active Listening
Critical Thinking
Reading Comprehension
Common Technologies
IBM SPSS Statistics
IBM ILOG CPLEX Optimization Studio
Minitab
Google Docs
Microsoft Word
macOS
Bash
Shell script
Related Career Paths
Operations Research Analysts Insights
Job Outlook
This career will grow rapidly in the next few years.