Oncology Pharmacist

Medipost Pharmacy is looking to appoint an Oncology Pharmacist for Order Processing. The position is based in Gezina reporting to the Oncology Manager.

• Mailbox management to ensure SLA and Urgent compliance. This includes but are not limited to:
• Accurate capturing of new or repeat prescriptions, oncology, acute, chronic or private medication.
• Accurate blind checking of claimed prescriptions and patient medication templates with the urgency of adding prescriptions to WIP and minimise script rejections.
• Arranging and follow up on authorisation and provide relevant feedbackCompliance to SLA requirements by completing mailbox profiles, blind checking, action diaries and follow-up within required timelines.
• Correct handling of paper claims submission and follow up on payments where required
• Attending to and responding in a professional manner to email messages, incoming calls or enquiries received from patients, SPN's and management.
• Handling of clinical discussions with patients and health care professionals or SPN's.
• Assisting with tracking queries and pre alerting deliveries.
• Management of credit returns by correctly logging pick up's and following up on return and credits
• Ensuring stock care and stock management in terms of all short dated stock, dormant stock, high value stock items and assisting with bi annual stock take if and when required.
• Attending to stat 30, stat 32 and stat 33 stock rejections
• MML/MPR management and compliance where possible and applicable
• Handling and validation of Section 21 and Patient Assisted programs (PAF) orders where required
• Per patient item ordering on applicable high value or low usage items
• Claiming of all Gipap/Tipap scripts
• Claiming of INV's received
• Attending to OUT OF WIP notifications
• Handling of rejections if required or if created by user.
• Assisting administrator and pharmacist assistant in the cluster as and when required.
• Attending SOP training and revision training
• Compliance with Company Policies, Procedures and SOP's
• Engagement with pharmacist assistants (clinical enquiries, training and coaching)
• Responsible for Good Pharmacy Practice (GPP) and pharmacist code of conduct compliance in the cluster and department.
• Compliance to the POPI regulations act
• Profile maintenance
• Training of new and existing Oncology staff members.
• Mentoring pharmacist assistants and support staff.
• Regular visits as required to Oncology practices as a Medipost representative
• Building and maintaining relationships with Practice staff
• Provide support to manager if and when required

• Completion of daily work according to level requirement
• Accuracy when blind checking
• Attending to action diaries
• SLA compliance
• MML Adherence
• Calls and emails received handled professionally and confidentially with accurate information provided in a time cautious manner.
• Queries appropriately followed up and finalized.

• I IR intervention (QA, IPC, Stock returns log, other)
• Customer Satisfaction (Compliments)
• Focus on minimising errors and customer related complaints
• SOP compliance

• Productive and available according to hours stipulated in contract
• ESS management of leave according to company policies and requirements
• Eco time compliance with daily clocking procedures in according to company policies and requirements
• TWB option used correctly by notifying manager and subsequently completing ESS process.
• Housekeeping compliance at 100% as per company expectation on quarterly audit.

• Minimum 2 years as a pharmacist, including internship and community service
• Previous experience in a courier or retail pharmacy as well as oncology experience will be advantageous
• Need to be registered at SAPC
• Sound knowledge of Pharmacy Act

• Medipost APP system training, SLA training, company policies and procedures, computer literacy. MHRS on line authorisation system, ESS, etc.

• Verbal and written communication skills, listening skills, patience, empathy, conflict resolution, customer service orientation, accuracy, data capturing skills, interpersonal skills and relationship building skills, able to work under pressure, adaptability, effective time management, detail orientated.

• Focused and responsible
• Availability to assist with creating or updating processes to improve efficiency
• Sense of urgency to nature of the job
• Attending Inter departmental training sessions
• Willingness to provide inter departmental assistance if and when needed (WIC/Order processing/Call centre/Production)
• Willingness to work overtime if required by manager.
• Completing of compulsory CPD activities and involvements a Tutor
• Group pharmacist initiated activities, mentoring and training of Pharmacist assistants

"Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions" Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace"

"We are committed to building a team that represents a variety of backgrounds, prospectives and skills, the more inclusive we are the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful"

"MediPost Holdings does not charge any fees at any stage of the recruitment process. Applicants are advised to be vigilant against fraudulent recruitment activities. Under no circumstances should any payment be made to secure a job offer with Medipost"