TRAFFIC Western Cape

Officer: Market Conduct Oversight

Capitec Bank Ltd.

Job Description

We're on the lookout for energetic, self motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1.To see what life at Capitec is all about and complete a short assessment, please click here!

2. Once you have completed the above finalize your application by clicking apply below

Why this role exists

We are strengthening our market conduct capability to make sure our products, processes and decisions consistently deliver fair outcomes for our clients. This role gives us experienced, hands on oversight in a complex regulatory environment, with immediate impact from day one.

What you'll do
  • Monitor and assess how our business operates to make sure client outcomes are fair, consistent and compliant
  • Identify conduct risks early, evaluate controls and recommend practical improvements
  • Challenge processes where they fall short and help shape better ways of working.
  • Provide clear reporting and insight that supports confident decision making
  • Work closely with senior stakeholders to influence outcomes, not just observe them
  • Contribute to proactive oversight activities across insurance and related financial products
What we're looking for
  • 5 Years as a Cat 1 Representative and Key Individual with sub categories 1, 3, 17, 18, 20, 21, 22
  • Proven experience in a regulated financial services environment, ideally within a bank, insurer or large financial services provider
  • Strong background in market conduct, oversight, governance or conduct risk
  • Full regulatory approval to operate independently, with no requirement for supervision
  • Broad exposure to insurance products, with depth in long term insurance
  • Confidence engaging senior stakeholders and influencing outcomes
  • A practical, operational mindset with high attention to detail Relevant tertiary qualification
Ready to make a real impact?

If you want a role where your expertise counts, your judgment is trusted and your work directly shapes how we treat our clients, we'd love to hear from you.

Apply now and bring your experience to a team where it truly matters.

Conditions of Employment
  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

About This Role

Career insights for Market Research Analysts and Marketing Specialists positions

Salary Benchmark
$74,680/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Critical Thinking Reading Comprehension Writing Active Listening Complex Problem Solving
Common Technologies
IBM SPSS Statistics Minitab Lighthouse Studio Airtable Amazon Redshift Microsoft SQL Server Factiva LexisNexis

Job Overview

Date Posted
26 Apr 2026
Location
Western Cape, South Africa

Market Research Analysts and Marketing Specialists Insights

Job Outlook
This career will grow rapidly in the next few years.

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.