TRAFFIC
Western Cape
Nightshift Customer Service & Sales Specialist
Teleperformance
Job Description
Teleperformance is seeking candidates for a customer support role in Cape Town, South Africa. Ideal applicants should have experience in technical support and excellent customer service skills. Responsibilities include handling customer inquiries via phone and email, troubleshooting technical issues, and liaising with various teams to ensure resolution. A minimum of 6-12 months in a similar environment is preferred. Key knowledge in Wi-Fi configuration and the MS Office suite is advantageous. Join a dynamic team focused on customer satisfaction and service excellence.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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