TRAFFIC Western Cape

Nightshift Customer Service & Sales Specialist

Teleperformance

Job Description

Teleperformance is seeking candidates for a customer support role in Cape Town, South Africa. Ideal applicants should have experience in technical support and excellent customer service skills. Responsibilities include handling customer inquiries via phone and email, troubleshooting technical issues, and liaising with various teams to ensure resolution. A minimum of 6-12 months in a similar environment is preferred. Key knowledge in Wi-Fi configuration and the MS Office suite is advantageous. Join a dynamic team focused on customer satisfaction and service excellence.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager