TRAFFIC
Western Cape
Night Shift Senior Customer Advocate - Escalations
TeleTech Holdings, Inc.
Job Description
TeleTech Holdings, Inc. is looking for a Senior Customer Service Representative to provide empathetic support during customer calls related to diagnostic imaging, life-care solutions, and biomedical services. The role requires a high school diploma and strong listening skills. You must be solution-oriented and able to collaborate with your team. This position may require working hours that support U.S. customers, potentially ending as late as midnight local time. A robust benefits package is included, encouraging your professional growth.
About This Role
Career insights for First-Line Supervisors of Retail Sales Workers positions
Salary Benchmark
R42,824/month
R29,904 to
R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Coordination
Critical Thinking
Common Technologies
Claris FileMaker
Microsoft Access 365
Oracle Database 23c
Final Cut Pro
YouTube
Discontinued
QuickBooks POS
UKG Dimensions
First-Line Supervisors of Retail Sales Workers Insights
Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.
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