TRAFFIC
KwaZulu-Natal
New Accounts & Verification Specialist
Mr Price Group
Job Description
A leading retail company in Durban seeks a Call Centre Agent to manage customer inquiries and store applications. The role includes updating customer details, verifying information, and processing applications to enhance the customer base. Candidates must have a Grade 12 and at least 1 year of experience in a call centre environment. Knowledge of industry legislation, strong analytical skills, and effective communication are essential. This position offers an opportunity to provide proactive customer service and resolve issues efficiently.
About This Role
Career insights for New Accounts Clerks positions
Salary Benchmark
$44,630/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Speaking
Reading Comprehension
Service Orientation
Social Perceptiveness
Common Technologies
Microsoft Excel 365
Microsoft PowerPoint 365
Modern Data Warehouse Architecture
Fiserv DNA
Finastra Fusion Phoenix
Microsoft Outlook 365
HCL Notes