TRAFFIC
Eastern Cape
Member Experience Concierge
Virgin Active South Africa (Pty) Ltd
Job Description
A leading health and fitness company in South Africa is seeking a Service Ambassador to enhance member experiences across various club areas. Responsibilities include delivering exceptional customer service, engaging members through digital platforms, and promoting safety and cleanliness. The ideal candidate should possess a Grade 12 Senior Certificate and have at least 12 months of customer service experience. A valid First Aid Level 1 certificate is a plus. This role is crucial in retaining members and creating memorable experiences.
About This Role
Career insights for Concierges positions
Salary Benchmark
$37,150/year
Source: O*NET (USD)
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Listening
Speaking
Coordination
Common Technologies
Microsoft Outlook
Microsoft PowerPoint
Billing software
Budgeting software
Web browser software