TRAFFIC Gauteng

Member Care Specialist - Healthcare CSR (Remote)

JobServiceHub

Job Description

JobServiceHub is seeking a Customer Service Representative for GEMS in Pretoria. This role involves assisting members with medical inquiries, claims processing, and ensuring satisfaction. Candidates should have strong communication skills, a Matric certificate, and preferably prior customer service experience. The salary ranges from R120,000 to R250,000 annually, with opportunities for growth and a positive work environment. GEMS is committed to professional development, making this a great opportunity for those passionate about healthcare.

About This Role

Career insights for Healthcare Social Workers positions

Salary Benchmark
R20,155/month
R14,627 to R27,065/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Social Perceptiveness Service Orientation Speaking Active Listening Coordination
Common Technologies
Healthcare common procedure coding system HCPCS Medical procedure coding software Medical records software Google Meet Zoom Command Systems ComServe Database software Relational database software