TRAFFIC Western Cape

Lux Concierge: VIP Guest Experience Lead

HAZENDAL WINE ESTATE
South African Rand . ZAR 200,000 - 300,000

Job Description

A luxury hotel in Stellenbosch is seeking to hire 2 Concierges to enhance guest experiences. The ideal candidates will provide upscale services, ensuring guest satisfaction throughout their stay. Responsibilities include addressing guest inquiries, coordinating with staff, and promoting amenities. A background in hospitality and CRM management is preferred, along with excellent communication skills. This role offers a dynamic environment with flexible hours.

About This Role

Career insights for Concierges positions

Salary Benchmark
$37,150/year
Source: O*NET (USD)
Key Skills for This Role
Service Orientation Social Perceptiveness Active Listening Speaking Coordination
Common Technologies
Microsoft Outlook Microsoft PowerPoint Billing software Budgeting software Web browser software

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