TRAFFIC Western Cape

Lead Retail Associate/Lead - Full Time - Nike Store Kenilworth

Nike

Job Description

NikeKenilworth is looking for a Retail Lead (40 hours) to join our team and provide world class service to the consumer:

What you bring

Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our Leads specialize in one business area but will support cross-functionally

1. COMMERCIAL

You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches

2. ATHLETE EXPERIENCE

You will ensure the team is equipped to deliver the highest quality athlete experience.

3. CONSUMER EXPERIENCE

You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get
  • One of the best compensation and benefits packages in the industry

  • Opportunity for monthly performance-based incentive

  • A supportive team that values Diversity, Equity & Inclusion

  • A career at a company at the forefront of the sports and fashion industry.

  • Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications
  • Grade 12 certificate.

  • Customer service and/or retail experience preferred.

  • Ability to manage a small team of peers.

  • Effective communicator, brand ambassador, and collaborative teammate.

  • Demonstrated ability to apply product sales techniques.

  • Flexible with scheduling and available to work retail hours (40 hrs FULL TIME), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions