TRAFFIC Gauteng

Lead Restaurant Service and Guest Experience Leader

ANEW Hotels & Resorts Pty

Job Description

ANEW Hotels & Resorts Pty is seeking a Head Waitron for their Centurion location in Pretoria, South Africa. The ideal candidate will lead service excellence on the restaurant floor, supervise waitstaff, and ensure exceptional guest dining experiences. Responsibilities include managing table assignments, training new staff, and monitoring both food quality and guest satisfaction. F&B service expertise, strong leadership skills, and a focus on guest service are essential for this role, which contributes to the overall dining experience.

About This Role

Career insights for First-Line Supervisors of Non-Retail Sales Workers positions

Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening Management of Personnel Resources Monitoring Speaking Coordination
Common Technologies
Oracle Marketing Cloud Salesforce Platform Salesforce Sales Cloud YouTube Cisco Webex 8x8 Work Zoom Microsoft Dynamics 365