TRAFFIC Western Cape

Lead Instructor - Medical Office Administration & Office Administration

Surry Community College

Job Description

Lead Instructor - Medical Office Administration & Office Administration

For more details contact Kim White, Division Chair - Business and Information Technologies, at or .

Job Description

The Lead Instructor works collaboratively with the Division Chair to provide leadership for the Medical Office Administration and Office Management programs. They perform their duties in cooperation with the Division Chair and Vice President of Instruction. Primary administrative responsibilities include program development and management, budget development and management, maintaining accreditation and external partnerships, and overseeing day-to-day operations for faculty and staff. Instructional responsibilities require a strong program skill set and the ability to teach students effectively. The Lead Instructor is a full time faculty member and maintains all job responsibilities of a full time faculty member in addition to Lead responsibilities.

Levels of Responsibility
  • Level I
  • Level 2
  • Level 3
Essential Duties and Responsibilities Instructional Program Leadership
  • Plan and evaluate the instructional program.
  • Assist with fall, spring, and summer schedules, including faculty load assignments and adjunct recruitment/mentoring.
  • Coordinate advisory committee meetings at least once per year and distribute minutes to senior leadership.
  • Participate in planning processes, including student outcome assessment and operational planning.
  • Update the Chair on course revisions, software changes, textbook updates, and program quality issues.
  • Assist with annual program audits.
  • Develop and maintain CSAs as applicable.
Recruitment
  • Lead recruitment efforts for the program in coordination with the Chair.
  • Submit updates to promotional literature and program website content.
Reporting & Administrative Responsibilities
  • Contribute to program review reports.
  • Prepare and maintain tentative budgets for equipment, supplies, and travel.
  • Maintain program related equipment and labs.
Teaching Responsibilities
  • Conduct all assigned class hours professionally and in accordance with the academic calendar.
  • Create accurate, professional syllabi meeting Faculty Syllabus Checklist requirements.
  • Develop and assess substantive assignments requiring critical thinking.
  • Meet classes on time and for the full scheduled duration.
  • Post and maintain office hours each semester.
  • Attend mandatory divisional and college wide meetings and graduation ceremonies.
  • Notify the Chair promptly in the event of illness and maintain alternative learning activities for students.
  • Follow all college policies and procedures.
  • Maintain security, maintenance, and inventory of assigned equipment.
  • Submit accurate attendance rosters, maintain grade records, submit alerts, book orders, leave reports, and other required documents.
  • Assist with textbook selection and maintain updated text information.
  • Substitute for faculty as assigned.
  • Participate in institutional effectiveness planning and general education assessment.
  • Provide supplemental teaching activities (Moodle sites, tutoring referrals, review sessions).
  • Serve as Faculty Coordinator for Work Based Learning as needed.
  • Maintain a teaching load of 18 contact hours in fall and spring; faculty must be on campus a minimum of 30 hours per week.
Academic Advising
  • Provide academic advising following QEP requirements and College standards.
College Service
  • Committee service
  • Accreditation report preparation
  • Mentoring new and adjunct faculty
  • Advising student organizations
  • Recruiting and marketing instructional programs
  • Participating in faculty governance
Professional Development
  • Participate in mandatory on campus professional development.

Maintain a clean and safe work area.

General Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must meet the requirements listed below that represent the knowledge, skill, and/or ability necessary to be successful. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills
  • Ability to read, analyze, interpret, and write in the subject area.
  • Ability to respond to inquiries and complaints from students and staff.
  • Ability to effectively present information to students and college personnel.
Mathematical Skills
  • Ability to apply mathematical operations required to tabulate student scores.
Reasoning Ability
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of information.
Other Skills
  • Understanding of and commitment to the mission and philosophy of the community college system.
Required Qualifications
  • Bachelor's Degree in Health Administration or related field.
Preferred Qualifications
  • Master's Degree or higher in subject area.
  • CPC or knowledge of ICD 10 CM and CPT coding.
  • Experience teaching in higher education through distance learning.
Certificates, Licenses, Registrations

Established for each curriculum program. Contact the Division Chair for specifics.

Physical Demands
  • Regularly required to talk or hear.
  • Frequently required to sit; occasionally required to stand, walk, use hands, reach, climb, balance, stoop, kneel, crouch, or crawl.
  • Must occasionally lift/move up to 10 pounds.
  • Vision requirements include close, distance, color, peripheral vision, depth perception, and focus adjustment.
  • Must maintain a clean and safe work area.
  • Occasional exposure to outside weather conditions.

About This Role

Career insights for First-Line Supervisors of Office and Administrative Support Workers positions

Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Coordination Monitoring Reading Comprehension Social Perceptiveness
Common Technologies
Microsoft Dynamics Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Blackboard software Microsoft Access Oracle Database Fund accounting software Intuit QuickBooks