TRAFFIC
Western Cape
JUNIOR SERVICE ADVISOR - AUTOMOTIVE (STELLENBOSCH)
University of Fort Hare
Job Description
JUNIOR SERVICE ADVISOR AUTOMOTIVE /MOTORCYCLES (STELLENBOSCH) 
A Junior Service Advisor is required to act as the primary liaison between customers and the service department. The role involves greeting clients, scheduling appointments, preparing repair orders, coordinating workflow with technicians, and promoting dealership services. The successful candidate will ensure a high level of customer satisfaction while supporting the efficient operation of the service department.
Qualifications- Grade 12 (Senior Certificate)
- Minimum 1 year experience in customer service, retail, or contact centre environment
- Fully bilingual in English and Afrikaans
- Basic computer skills (Excel, Word, Email)
- Strong interpersonal, communication, and organisational skills
- Basic understanding of automotive mechanics or terminology advantageous
- Ability to work in a fast-paced service environment and support team operations
About This Role
Career insights for Budget Analysts positions
Salary Benchmark
R46,920/month
R29,450 to
R68,616/month
Source: WageIndicator ZAR data
Key Skills for This Role
Critical Thinking
Mathematics
Active Listening
Complex Problem Solving
Judgment and Decision Making
Common Technologies
Microsoft Access
Microsoft Analysis Services
Relational database software
Microsoft PowerPoint
SAP BusinessObjects Business Intelligence
Microsoft Dynamics 365 Business Central
Oracle Enterprise Performance Management Cloud
Revelwood
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