TRAFFIC Western Cape

IR Consultant Cape Town

Digicall Group

Job Description

ROLE SUMMARY

The IR Consultant will be responsible for the full spectrum of Labour Relations advisory services at an assortment of clients.

QUALIFICATIONS
  • Minimum: Degree in Human Resources or Industrial psychology, LLB or a related field.
  • Advantageous: Relevant post graduate qualification will be advantageous.
EXPERIENCE
  • Minimum of 3 years relevant experience in the field.
  • Solid experience in dismissal procedures, conciliations and arbitrations, drafting policies and contracts.
  • Experience representing at the CCMA & Bargaining Councils (Conciliation and Arbitration).
SKILLS & KNOWLEDGE
  • Strong verbal and written communication skills in English and Afrikaans, enabling effective interaction with clients, service providers, and the team.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant administrative tools.
  • Proficiency in an African language will be advantageous.
  • Solid knowledge of and application
  • Good knowledge and understanding of CCMA rules.
  • Good knowledge and understanding of MEIBC and NBCRFLI Bargaining council main agreement.
RESPONSIBILITIES Operational
  • Responsible for all Labour Relations matters within our client base
  • Providing telephonic advice to client base
  • Designing and presenting industrial relations training programs
  • Investigating, initiating and chairing all forums of termination as well as grievance procedures
  • Drafting contracts and agreements
  • Consulting trade unions
  • Drafting and implementing company policies and procedures
  • Representing clients at all forums (CCMA and Bargaining Council)
  • Designing Labour Relations newsletters and ensuring clients stay informed of developments in the field.
  • Advising clients on Labour Relation matters and providing accompanying strategies and actions
  • Conducting compliance audits and submitting reports
  • Pro-actively engaging with client base and submitting strategies and proposals to prevent Labour Related risks.
  • Liaising with and arranging for Labour Attorney representation
  • Liaising with and arranging for specialist Labour Relations advisory services
  • Ensuring DigiForte's IR best practice is aligned with case law and legislation requirements.
  • Liaise with clients and establish areas of concern and risk and translate the same into practical Labour Relations actions.
  • Providing labour relations advisory services to internal client base
  • Proving advisory services and interpretations of Labour Legislation, accompanied by strategies that will mitigate IR risks, alternatively that will be aligned with the proposed strategy.
Admin
  • Ensuring that the necessary Employers organisation registrations are in place.
  • Liaising with and submitting relevant notices to applicable councils
  • Submitting monthly status reports
  • Submitting monthly project billing and expense reports
  • Ensuring that client documents are maintained and sent to clients.
  • Maintaining and extending the IR solutions database
  • Filing of and backing up of relevant documents and evidentiary material
Sales
  • Assisting the sales team with specialist information, meeting with clients, and input into sales material and proposals
BENEFITS

Digicall offers a range of core and value-added benefits to equip and empower you to live your best life. You will benefit from support and assistance that offers you choices and gives you peace of mind, including medical cover, provident fund, funeral cover, long service awards, and learnerships and bursaries. Through our employee wellness and recognition programmes, we foster a workplace where every individual is supported, celebrated and empowered to shine.

About This Role

Career insights for Court, Municipal, and License Clerks positions

Salary Benchmark
R28,984/month
R17,577 to R43,648/month
Source: WageIndicator ZAR data
Key Skills for This Role
Active Listening Speaking Reading Comprehension Writing Critical Thinking
Common Technologies
Email software HCL Notes Microsoft Outlook 365 Zoom CORIS IBM Judicial Enforcement Management System JEMS Microsoft Access 365 Microsoft Excel 365

Job Overview

Date Posted
24 Apr 2026
Location
Western Cape, South Africa

Court, Municipal, and License Clerks Insights

Median Salary (ZAR)
R28,984/month

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.