Internal Sales (Industrial Automation)

Our client, an established industrial automation business based in Montague Gardens, is seeking a driven Internal Sales professional who enjoys combining technical understanding with strong customer relationships. This role suits someone who takes ownership, learns fast, and delivers consistent, high quality service.

• Serve as the first point of contact for customers, providing prompt, professional, and accurate technical and product advice.
• Build, manage, and grow strong customer relationships, taking full ownership of assigned accounts.
• Process sales orders accurately and efficiently, ensuring all details, specifications, and logistics requirements are correct.
• Identify and pursue opportunities to up sell and cross sell products and services that add value to customers.
• Proactively follow up on quotations, orders, enquiries, and outstanding actions to ensure reliable delivery and customer satisfaction.
• Maintain consistent and structured sales processes, recording all activities and interactions on the CRM system.
• Support outbound and internal sales activities to generate and develop new business opportunities.
• Develop strong product and application knowledge across automation, sensing, control, pneumatics, and drive systems.
• Act as a reliable liaison between customers, suppliers, and internal teams to resolve queries or issues efficiently.
• Demonstrate strong attention to detail in all communications, order administration, and sales documentation.
• Contribute positively to the wider sales team by supporting colleagues and delivering on shared commitments.
• Represent the brand with professionalism, integrity, and accountability in all customer interactions.
• Uphold company values by working with drive, responsiveness, and a focus on delivering measurable results.

• Relevant degree or diploma in a technical field - electrical engineering, mechatronics, etc.
• Practical experience with automation equipment.
• Experience in a Sales position.
• Fluent in both English and Afrikaans.
• Strong and confident communicator, with a natural outgoing personality.
• A natural interest in sales, with a genuine enjoyment of building relationships and tackling challenges.
• Demonstrated persistence, discipline, and strong attention to detail, with the ability to follow through and close opportunities.
• Comfortable working in a varied environment, engaging with different industries, customers, and problem solving scenarios.
• A strong willingness to learn, with enthusiasm for developing products, solutions, and application knowledge.
• A customer focused mindset, with genuine satisfaction gained from adding value through problem solving and excellent service.
• A collaborative approach, with the ability to work effectively as part of a team and contribute positively to shared goals.