Internal Sales Consultant - Cabinetry

Are you a customer-focused Internal Sales professional with strong technical Cabinetry understanding or hardware understanding and a passion for service excellence?

A reputable and well-established organisation is seeking an Internal Sales Consultant to join their Cape Town branch. This role plays a key part in supporting customers, processing orders, coordinating internally, and ensuring seamless day-to-day sales operations.

This opportunity is ideal for someone who enjoys working closely with customers, understands technical products, and thrives in a structured, fast-paced sales environment.

• Handle incoming sales enquiries via phone, email and walk-in clients
• Provide product information, technical guidance, stock availability, pricing and quotations
• Build and maintain strong customer relationships (retailers, installers, manufacturers)
• Follow up on outstanding quotations and convert leads into sales
• Maintain showroom presentation standards

• Capture and process customer orders accurately on the internal system
• Track order progress, deliveries and back orders
• Assist with sales reports, documentation and customer records
• Liaise with Admin regarding EFT and credit card payments

• Develop strong product knowledge and stay up to date with product developments
• Guide customers in selecting correct fittings and solutions
• Provide after-sales support and resolve queries
• Assist with product installation guidance where required

• Liaise with warehouse, logistics and external sales teams
• Support promotions, product launches and sales events
• Attend sales meetings and take ownership of allocated tasks

• Matric
• Proven experience in internal sales or customer service
• Cabinetry or hardware experience advantageous
• Strong communication and problem-solving skills
• Technical aptitude and ability to understand product specifications
• MS Office proficiency
• ERP system experience (SAP advantageous)
• High attention to detail and customer-centric mindset
• Ability to work independently and as part of a team

If you are organised, technically inclined, and passionate about delivering excellent customer service - Apply Now!